FAQ
Q1:Are you a factory or trading company?
Definitely,we are real factory which is professional in manufacturing different types of outdoor&indoor fiber optical cables with10000 square meters plant area.we are warmly welcome you to visit us!
Q2:How can I know you price?
we usually quote within 24 hours after we get your inquiry(Except weekend or holidays)if you very urgent to know the price,pls call me or mail me or in other ways so that we can give you very fast quotation.
In addition,if you want to know very accutately price,pls send me your specific needs,it's better you have the technical
specifications,the more specific information given.the more accurate price we can offer you!
Q3:Can you support OEM product under our brand?
yes,we support OEM/ODM service,we can print your logo and mark on the cable,box according to your ideas so pls never mind to tell me your requirements
Q4:Can you accept small order?
Off course,Small order is avaliable,usually,our MOQ is 1000meter .
Samples:usually it is less than 50 meters.it is need to negotiate with each other
Q5:How can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
Q6:What is your lead time?
It depends on the order quantity and the season.usually,we can ship within 5-10 for small quantity.if the order quantity more than 100km for outdoor cable and 300km for indoor cable,it will about 20days need to ship.
Note:This can only for your reference,the lead time will be up to the types of fiber optical cables
please contract our sales person for more detailed information
Q7:What is your payment terms?
T/T ,D/P,L/C is acceptable
Q8:May I know the states of my order?
sure! There will be professional sales are responsible for you order and feedback to you at different manufactuing processings in time
Q9:What are your comapny advantages?
1.We have professional technical engineer in our company.Apart from regular fiber optical cables,for example:
ADSS/GYXTW/GYTA/GYTS,We can also desigh the cable accourding to your idea and also we can give you best suggestions accourding to your needs!
2.We have very huge workshop,we have enough ability to manufacture your order in short time and fast delivery.
3,Every staff in our factory are trained before work,we have strictly quality test system ,every production steps,we need to test it so that we can sure the fiber optical cable are test passed.
4.We never use the second raw material.All of the fiber optical cable from our factory is totally new!we must control our quality in good level
5.Our products are very competitive and the price is reasonable because our factory saves costs under having mature system we have skilled staff and advanced production equipment.
6.We attach great importance to service.we believe every customer are also our good friends no matter where they from.we will responce your inquire within 24 hours.in addition.if you have fault caused by non-artificial reason,we will refound or compensation.
